Refund policy

NEED TO RETURN YOUR ORDER? 

If you need to return our product, Noboru will provide you with full store credit.

HOW DO I MAKE A RETURN?

To submit a return for stores credit, submit your return here: SUBMIT A RETURN. All returns are issued with store credit (provided the items are in line with our Return policy)

RETURNS POLICY

• Items must be returned within 14 days from the delivery date.
• All returns will automatically be issued store credit.
• Items marked with the SALE cannot be returned.  
• We do not offer store credit or refunds for final sale items.
• Noboru is not responsible for return shipping costs.
• We do not issue store credit or refund on original shipping charges.
• Store credit cannot be combined with other promotions. 

Sale items cannot be returned. If your Promotional Product is a sale item, we will still adjust the store credit amount accordingly. 

EXCHANGES
Store credit will be issued, so that you can re-purchase a new item.

CONDITION OF RETURN

All items must be returned in the original condition with the original packaging.

WHAT CANNOT BE RETURNED

Sale items cannot be returned (excluding full priced items purchased using a discount code)